Coffee with Hawk – a Live Chat with Subject Matter Experts

Take your morning coffee break with Hawk!

Join  Senior Subject Matter Experts Tom Bruce and Nicole Poser in an unscripted and live webinar as we give you some quick updates on Hawk happenings, and answer your questions live time. The conversation goes where the viewers take it! Join us for a some jokes, fun, and learning!

Register Here: https://attendee.gotowebinar.com/register/7385942290443577872

Sprint & T-Mobile Merger Update

Hawk Analytics continues to closely assess the ever-changing dynamics of the Sprint & T-Mobile merger. Here is what we have learned most recently:

  • The Sprint CDMA (aka 3G) network will likely be shut down in early 2022.  All legacy Sprint customers will be switched over to the T-Mobile network.  This will result in all call detail records for Sprint and T-Mobile customers to be provided in the standard T-Mobile “CDR Mediations” report format.
  • The Sprint L-Site will remain for the foreseeable future.  Access to the L-Site is still being granted and managed.
  • All of the Sprint fax numbers have been decommissioned.  You will need to submit requests through T-Mobile’s fax and/or email addresses, which are available on the Hawk Toolbox Compliance Center website. (https://support.hawkanalytics.com/resources/compliance-centers/)
  • Timing Advance information is being provided in two report formats.
    1. The more common version is the typical T-Mobile Timing Advance file with several header rows at the top with the T-Mobile logo. These records are provided in UTC.
    2. The less common Excel file we’ve seen since the merger was generated by a system called “Quantum”. The Quantum system is no longer in use, but T-Mobile still occasionally provides Timing Advance information in an Excel spreadsheet with only one header row (beginning with columns for “imei” and “imsi”). Typically the information in this file should also be provided in UTC. However, sometimes the data is given in local time.  Hawk Analytics strongly encourages you to follow up with T-Mobile to verify the time zone of the records when you see this file format before you upload the report and begin your analysis.
  • We continue to see call detail records provided in both the typical Sprint and T-Mobile report formats. More importantly, we are increasingly seeing cell site location information from both networks in the same record.  You will need to refer to cell site lists from both Sprint and T-Mobile in order to correctly map all of the data. Some files make it more obvious to determine if a cell site occurs on the T-Mobile or Sprint network, while other files give no indication at all.  You will need to review the records carefully to ensure all of the mappable data is mapped.  If you are a CellHawk customer, the File Upload Report can assist you with this.  Hawk Support has several white papers for the different file types that can help you load the records so all of the mappable information shows up on the map in CellHawk.

As always, if you have any questions, please contact us at support@hawkanalytics.com

Free Hawk Education Tracks

Our Subject Matter Experts have compiled hours of free education resources designed to expand community knowledge regarding call detail records, their analysis, and cellular theory. We have built a library of 20+ hours of webinars, blog posts, white papers, and instructional videos – it can be hard to know where to start! Knowing this, our Subject Matter Experts have developed suggested education tracks based on experience level with call detail records.

To Access the Hawk Education Track Handout please click HERE

“Badges? We don’t need no stinkin’ badges!” Utilizing Analysts To Their Fullest Potential

Investigators who have access to criminal intelligence analysts have a powerful and time-saving resource at their disposal.  In my eight years of being a criminal intelligence analyst, I quickly became the “go to” analyst for numerous investigators when a case presented itself with call detail records, social media records, Cellebrite and GrayKey extractions, case organization and trial exhibits.

It became customary for the investigators to bring me these records early in the investigation to create cell phone analysis and maps, as well as review case documents to assist in the prosecution or to assist in finding a missing person.  Being treated as part of the investigative team, I was always invited to the case briefings and early meetings with the investigator and prosecutor to better prepare for what might be needed later down the road in trial.  This practice proved invaluable and usually resulted in a conviction.

Investigators were happy to share the case information with me, so I had a full picture of all the data sets I analyzed.  Being well-informed helped in finding leads, co-conspirators, associates, missing persons and so much more.  Immersing myself in the case, coupled with the passion to bring justice to the victims, always advanced the case much further than just doing what was asked of me.

Although, my previous training and experience in law enforcement helped me as a criminal intelligence analyst, my agency saw the importance of specialized training and certification.  Many of these courses/seminars/conferences were unique to a crime type and many students were sworn investigators, but law enforcement analysts are welcome to attend these trainings, too!  There are also specialized certifications you can obtain, as well as analyst report writing courses, to help you grow as an analyst.

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Introducing the Hawk’s Nest Blog!

The Hawk’s Nest is a blog created to help educate and inform investigators and analysts on the many facets of understanding the digital world of communication and geo-location records in their investigations.

Find it in the Hawk Toolbox under the “Media Center” tab in the menu or CLICK HERE

Since 2013, Hawk Analytics has been assisting investigators in closing more cases using call detail records (CDR’s), tower dump and internet records, GPS information, social media, and live ping data.  Our contributors are industry Subject Matter Experts that have over 75 combined years analyzing cellular records, and 160 years in the federal, state, and local levels of law enforcement ranging from command staff to analytical levels.

We invite you to join us in our quest to help you understand the evolving investigative world of chasing phones!