About Support@Hawk

We here at Hawk Analytics are passionate about supporting the people and mission of Law Enforcement. As such, we have created Support@Hawk – a FREE resource for anyone who works with cell phones and/or Call Detail Records (CDRs). We are continuously updating this website with the tools & information you need to analyze cell phone records. This includes:

  • A Phone Lookup Tool (Find the carrier for a phone number, print customized preservation letters and search warrants.)
  • Carrier Information (Find relevant documentation about carriers and their record formats)
  • CellHawk Product Documentation (For our Cellhawk customers)
  • News & Events Related to the Field of Cellular Analysis (See the latest news below)
  • Frequently Asked Questions
  • Training Materials
  • and much more
To request your free access, please click here.

News & Events

T-Mobile launches free 5G for first responders

Posted by Samantha Roussel
May 22, 2020 | By Laura French | The company will provide free 5G access to all public and nonprofit state and local fire, police and EMS agencies for 10 years. BELLEVUE, Wash. — T-Mobile has announced that it will provide free 5G access to public and nonprofit first responder agencies for 10 years. T-Mobile President and CEO ...
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Florida Supreme Court won’t hear cellphone passcode case

Posted by Samantha Roussel
By Sabrina Conza | Fresh Take Florida | 04/03/2020 | The case involved an Alachua County drug deal turned armed robbery in 2018. GAINESVILLE — The question of whether police in Florida can legally force criminal defendants to unlock their cellphones will remain unresolved for now, after the state Supreme Court agreed not to consider the issue. A ...
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5G nodes: what they are and how they work

Posted by Samantha Roussel
While you may have heard how 5G works, part of understanding the basics of the new cellular technology is learning about 5G infrastructure. Find out how deploying 5G nodes on existing city structures such as telephone poles and street lights, will help change the future of cellular technology. Like other versions of cellular technology, 5G operates ...
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Lost Hiker Rescued Alive by Emergency Cell Phone Record Analysis

Posted by Nicole Poser
Tuolumne County, CA – March 26, 2020 started out as a beautiful day in Tuolumne County California, filled with blue skies and an unusual tranquility due to the COVID-19 global pandemic.  Throughout the state residents struggled to find activities to occupy their time as California issued a “stay-at-home” order.  A day hike in the Red ...
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T-Mobile Completes Merger with Sprint to Create the New T-Mobile

Posted by Samantha Roussel
April 01, 2020 | T-Mobile US, Inc. (NASDAQ: TMUS) announced today that it has officially completed its merger with Sprint Corporation to create the New T-Mobile, a supercharged Un-carrier that will deliver a transformative 5G network. The parent of the combined company is T-Mobile US, Inc., whose shares of common stock will continue to trade on ...
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More News & Events...

Industry Standard for Cell Site Analysis

Ever wonder if there is an industry standard for mapping call detail records?  Well there is, as recommended by the Scientific Working Group on Digital Forensics.

Click on the link below to download the Recommendations for Cell Site Analysis